Privacy Policy

Last Updated: November 2, 2025

Scope

This Policy applies to information collected through our website, contact and estimate forms, email, phone, and any related online services we operate. It does not cover third-party websites or services we do not control.

Information We Collect

• Contact details: Name, email address, phone number.
• Project information: Service type, property location (city/ZIP), budget estimates, preferred start dates, photos you choose to share.
• Communications: Messages, call notes, and correspondence related to estimates, scheduling, and service delivery.
• Technical data: IP address, device and browser type, pages visited, referral URLs, timestamps, and cookie identifiers.
• Payment-related notes: We do not process or store card numbers on our website. If payment is needed, we will use trusted processors and share their terms at the time of transaction.

How We Use Your Information

• Service delivery: Respond to inquiries, provide estimates, plan projects, schedule visits, and perform renovations.
• Customer support: Communicate updates, address requests, and manage warranties or follow-ups.
• Operations: Improve website performance, security, and service quality; analyze aggregate usage.
• Marketing (optional): Send updates and promotions only if you opt in; you can opt out anytime.
• Legal compliance: Comply with applicable laws, protect against fraud, and enforce our terms.

Data Retention

• Contact form submissions: 24 months from last interaction.
• Project files (estimates, photos): Up to 5 years for service records and warranty support.
• Operational logs (security/consent): 24 months unless regulatory obligations require longer.

When data is no longer needed, we securely delete or de-identify it.

Security

We implement reasonable administrative, technical, and physical safeguards (TLS/SSL encryption, access controls, minimum data collection, staff practices, and vendor due diligence). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

• Access and correction: Request a copy of your data and ask us to fix inaccuracies.
• Deletion: Ask us to delete your personal information, subject to legal exceptions.
• Opt-out of marketing: Unsubscribe from promotional emails via the link provided or by contacting us.
• Do Not Track: Our site may not respond to DNT signals; you can manage cookies and tracking in your browser.

Contact

Data Controller: A&G Home Renovations LLC
Address: 154 S Main St, Hightstown, NJ 08520, United States
License Number (NJ): 13VH09217300
Phone: +1 (609) 598 0621
Email: renovation2204@gmail.com